Designing the Queen Victoria's Cunard Royal Spa
December 2007
The Onboard Spa Company is a fresh collaboration of industry experts from Harding Bros Spa Division and Multitrax Maritime. Both Companies have many decades of land and maritime spa and fitness experience. The team at the Onboard Spa Company have been working closely with Cunard in order to create a truly unique product with an enhanced Spa and Lifestyle menu to meet the ever expanding needs of the Cunard cruise guest.
The OnboardSpa Company is taking the Cunard RoyalSpa experience to a new level with sophisticated skin analysis programmes, signature treatments plus a complete Medi-Spa offering of Botox wrinkle treatments, Restylane dermal fillers, retinol based skin regeneration procedures, acupuncture and teeth cleaning and whitening from qualified dentists. Further to this, a non-surgical lifting procedure and anti-cellulite clinic will be featured onboard with the innovative BeautyTek system.
The Spa Ritual menu features treatments from the award winning [ comfort zone ] spa and beauty product house. [ comfort zone ] was the winner of Best Spa Product 2006 at the European Spa Exhibition in Monte Carlo. In keeping with The OnboardSpa Company's vision, the [comfort zone] spa rituals have a true spa soul and feature multi-layered sensorial experiences for the guest, such as the Aromasoul signature Arabian, Indian, Oriental and Mediterranean massages. The therapists deliver these culturally unique and exotic treatments with innovative movement patterns and signature oils.
The fitness and lifestyle programme onboard Queen Victoria is without a doubt, the most comprehensive programme to be offered onboard any vessel to date. With a full Gravity programme of Group, Strength, Personal Training and Pilates, plus a full Pilates Institute at Sea menu, the Cunard lifestyle experience has the ability to inspire all, from the newcomer to the experienced alike.
In addition to this, the Fitness Centre features the world's largest Latino aerobic programme, ZUMBA, Yo'Fit, M.I.C.// - Multitrax Indoor Cycling, the Push and Lift resistance programme, meditation and group exercise classes.
Dedicated to elevating the onboard spa experience, The OnboardSpa Company delivers stunning marketing materials, unique spaTV programming and multi-layered sensorial spa rituals that create an exclusive journey for every guest.
The OnboardSpa Company launched a completely new training programme for their staff in February this year with immediate results being seen in both positive Guests experiences as well as increasing revenues. "To be able to offer our staff a truly unique and fully certified training programme is vital to the success of any on board spa and lifestyle operation," said Darryl Preston, Managing Director of Operations. "Add to that eight groundbreaking guest services modules, annual management conferences delivered by Peter Burwash and an international team of expert trainers, the onboard guest can expect an experience which far exceeds their expectations."
Based in Southampton in Canute Chambers, the original offices of the 'White Star Line', The OnboardSpa Company is dedicated to continuing a long history of customer service and guest satisfaction.
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